Looking for ISO 9001 certificate to win a new tender or contract? Find everything you need here

We have all the answers when it comes to ISO 9001 accreditation. Call us 1300 789 132.

ISOsafe understand ISO9001 Quality Management Systems certification is time consuming and sometimes confusing. This is where we can help you.

We will prepare and train your staff ensuring ISO 9001 compliance. We take the worry out of the quality process leaving you to focus on what you do best – running your business.

Why do evaluation tenders and pre-qualification questionnaires ask for ISO 9001? 

Having ISO 9001 compliant suppliers assures your customers that your business will produce good quality products and services, consistently.

And what does it mean for your business?

Your business will have established processes for everything that it does; meaning less errors and issues. By being a reliable and robust business you will gain the confidence of your customers.

How does it work?

✓ Our specialists will collect all the necessary information for preparation of your ISO 9001 system.
✓ We will complete internal audits of your Quality Management System (QMS) and provide ongoing support every step of the way until your business is certified to the globally recognised ISO 9001.

Call the ISO 9001, ISO 14001 and AS 4801 experts today on 1300 789 132 to get immediate support for your QMS certification.
 

Click here for more information about ISO 9001 – link to International Organization for Standardization.

Is your work phone making you sick? Smartphone Health and Safety tips from the experts

A press release published by the International Agency for Research on Cancer (IARC) about the potential dangers of cell phone use has been making headlines around the world. The report found a strong link between mobile phone use and cancer.

In follow up to the IARC press release; the World Health Organization (WHO) has issued a fact sheet on the health effects of cell phones. This fact sheet states: "A large number of studies have been performed over the last two decades to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as being caused by mobile phone use". The IARC classified cell phones in Category 2B, which is "possibly carcinogenic to humans". 

All employers and business owners providing staff with work mobile phones are responsible for educating staff in the safe use of provided work tools, whether it be a jackhammer or a mobile phone. 

We’ve put together some practical safety tips to help you train your staff to stay safe and healthy when using their work smartphones:

Never text while driving because it is illegal and very dangerous

When possible use handsfree, especially while driving

If youre worried about radiation, use a handsfree or text messaging to reduce electromagnetic energy (EME) exposure to the head

Always purchase approved mobile handsets and accessories - knock-offs may be cheaper but they use inferior materials and are not tested for safety

Use your mobile in good coverage areas

Pedestrians using mobiles should remain alert to traffic and other obstacles

Turn off chargers at the powerpoint when not in use

Ignore cyberbullies and do not respond to bullying messages, where possible block them

In an emergency call Triple Zero (000) and provide your location information to the operator. As long as you are within coverage of a mobile network you will be able to call Triple Zero (000), even without credit or a SIM card. 

If you have a smartphone with GPS capability, you can download the Emergency + App (developed by NSW Fire and Rescue) for free from iTunes or the Google Play store - this app uses your smartphone's GPS capabilities to provide you with your location information which you can give to the Triple Zero operator if needed. It also provides advice about when to call Triple Zero or alternative numbers such as the SES or Police Assistance Line.

The WHO fact sheet can be accessed here 

If your business employs professional drivers, such as truck drivers or bus drivers, weve attached the Australian Mobile Telecommunications Association Fact Sheet developed here

Still feeling confused? Contact ISOsafe on 1300 789 132 for help with training and managing health safety in your business

What are the TOP questions people ask google about ISO 9001? Google delivers!

What is the definition of ISO 9001?

“ISO 9001 Certified” means an organization has met the requirements in ISO9001. It defines an ISO 9000 Quality Management System (QMS). ISO 9001:2008 is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.

How do you apply ISO 9001?

About the 9001 certification process

1.      Gain the commitment of management by putting forward the costs and benefits of ISO 9001 certification.

2.      Appoint an internal project manager. Alternatively you may use an ISO 9001 service provider such as QMS Australia, or ISOsafe. If you choose to utilise a service provider, they will look after the rest of the process until your ISO 9001 certificate is issued taking away the stress and freeing up your time to focus on what you do best – running your business.

3.      Allocate resources.

4.      Develop the system.

5.      Audit the system.

6.      Choose an auditor

7.      Have the external audit.

What is the difference between ISO 9000 and 9001?

ISO 9001 is the only standard within the ISO 9000 family that an organisation can become certified against, because it is the standard that defines the requirements of having a Quality Management System. In its latest guise, ISO 9001's full title is ISO 9001:2015, representing its last revision date.

Why ISO certification is required?

The ISO 9001 QMS has a way to ensure the company stays focused, and that's quality auditing. Internal audits, registration (and surveillance) audits, and self-process audits. ISO 9001 certification requires that the company periodically audit its quality processes.

What is ISO 9001 standard?

ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.

What is an ISO 9001 quality management system?

ISO 9001:2015. ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity.

What is an ISO certified company?

An ISO certification is not a license that permits an activity. It merely certifies that a management system, manufacturing process, service or documentation procedure has all the requirements for standardization and quality assurance.

What are the requirements of ISO 9001?

ISO 9001:2015 specifies requirements for a quality management system when an organization:

1.      needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

2.      aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

What is ISO 9001 training?

ISOsafe and QMS Australia courses provide a detailed understanding of the concepts and focus of the ISO 9001:2015 standard and provides the knowledge necessary to effectively implement an ISO 9001 quality management system.

Are you in search of piece rate employment contracts? We provide support to businesses in Real Estate or Farming (Horticulture)

By definition piece work (or piecework) is any type of employment in which a worker is paid a fixed piece rate for each unit produced or action performed regardless of time. The piece rate system of pay gives a payment for each item produced – it is therefore the easiest way for a business to ensure that employees are paid for the amount of work they do. This means the employee gets a pay rate for the amount picked, packed, pruned or made. When piece rates are paid, they apply instead of the hourly or weekly pay rate.

Businesses that employ staff under the Real Estate Industry Award 2010 or Horticulture Award 2010 often benefit from this one-dimensional system for evaluating work. There are many reasons why businesses may use this payment system over the traditional hourly or weekly pay system. ISOsafe understand the requirements of this arrangement vary depending on which industrial relations system you belong to. For instance, the Horticulture Award 2010 is fairly prescriptive in how the piecework rate is to be set and the procedure to agree on the piecework rate. For these reasons it is advisable to seek assistance from our support line on 1300 789 132. 

ISOsafe prepare compliant, effective and tailored piece rate employment contracts and commission employment contracts for businesses Australia-wide.
 

Breastfeeding in the workplace – What are an employer’s obligations?

History was made earlier this year when Green's Senator Larissa Walters became the first woman in the world to breastfeed whilst passing a motion in Parliament. This controversial move has proven to be divisive. Some groups applaud this move as a step towards encouraging working mothers to continue their breastfeeding relationship with their babies as they return to work. Others argue that there is a time and place for breastfeeding. Whatever your stance, as an employer or business owner, it is important to know what your legal obligations are with respect to breastfeeding in the workplace

Before we move on to breastfeeding in the workplace, let’s touch on the importance of breastfeeding, which offers the following benefits:

 ✔  It is a complete food containing all the nutritional needs of a baby for the first 6 months of life
 ✔  It increases a baby's resistance to infections such as ear, respiratory and gastrointestinal infections
 ✔  It can enhance mother and baby bonding which can be protective against postnatal depression
 ✔  Reduces the risk of SIDS
 ✔  Increases IQ in the baby
 ✔  It reduces the risk of the breastfeeding mother developing breast and ovarian cancer
 ✔  The benefits of breastfeeding continue for the first few years of a child’s life

These benefits have a dose response relationship. That is, the more breast milk that a baby gets, the more likely they are to benefit. It is important as employers to know the scientific benefits of breastfeeding in order to better understand, empathise and support your breastfeeding working mothers

Under both the Federal and all State legislation it is unlawful to treat a woman less favourably because she is breastfeeding or to treat a person less favourably based on their status as a parent. This means it may be against the law for an employer to refuse to make arrangements to assist an employee to breastfeed at work or accommodate an employee’s breastfeeding needs (including expressing).  At present, there is no legal obligation from the employer to provide paid expressing or nursing breaks. Furthermore, it is also up to the discretion of the employer to allow the baby to be nursed at the workplace

Ultimately, an employer risks discriminating a nursing employee and thereby breaking the law if they refuse to make arrangements to assist them in breastfeeding or expressing at work. Ways an employer can assist an employee to breastfeed or express at work include:

 ✔  Discuss breastfeeding requirements with the employee
 ✔  Offer the employee a private room with a comfortable chair to express or nurse
 ✔  Provide access to a fridge for storage of expressed breast milk
 ✔  Have a breastfeeding policy in place in your workplace (at ISOsafe we can assist you with this)
 ✔  Know any Health and Safety implications of nursing a baby in your workplace
 ✔  Understand that if a nursing mother does not express, this may lead to breast engorgement and even mastitis (a condition that is potentially life threatening if left untreated)

If you would like more information or advice on how to manage your staff, contact ISOSafe today on 1300 789 132

The Australian Breastfeeding Association provides useful information and support for breastfeeding employees. More information can be found at: https://www.breastfeeding.asn.au/workplace