ISO 9001:2015—An Introduction

ISO 9001 is an internationally recognised quality management system (QMS) standard. It comprises fundamental quality assurance practices that can be applied by any business. In the past ISO9001 has been hugely successful within the manufacturing sector, however, the latest iteration (version 5) has seen the standard heavily revised to appeal to businesses in all sectors.

Without a QMS, businesses have little chance of sustaining any improvements or innovations they might realise. ISO 9001:2015 helps organisations standardise operational functions from input, through to output whether a good or service is being delivered. With the inclusion of risk based thinking, it takes into consideration exogenous and isolated events that many businesses would not usually plan for.

The ISO 9001 standard leaves a great deal of discretion to the business in terms of how it will design its processes and procedures. This enables businesses to customize it to ensure individual success, instead of just blindly following a rigid set of rules.

If you are looking for better overall performance in your business, ISO 9001 is the key. Contact ISOsafe today at enquiries@isosafe.com.au to unlock your business’ true potential.

How to choose the right ISO 9001 consultant

To help you choose the right ISO 9001 consultant for your business, we’ve collated the top ten questions to ask at your next riders and runners meeting

✔ What is their experience in your particular industry? 

✔ What is their business experience beyond ISO 9001?

✔ What is their experience in other ISO standards?

✔ How many ISO 9001 implementation projects has the consultant finished successfully in the last two years?

✔ How many of their customers applied for certification, and how many were successfully ISO 9001 certified in their first attempt?

✔ What is their educational path in ISO 9001?

✔ Do they deliver ISO 9001 training?

✔ Can they show you examples of Quality Management System documentation that they have created for other customers?

✔ What is the total price of their services (make sure this includes everything: analysis, interviews, documentation development, training, transportation costs, etc.)?

✔ What are additional services that may become an added cost, from other providers?

Trust ISOsafe to provide your business with all the support and materials needed to gain ISO9001 accreditation. We work closely with Australia’s most recognisable names, including SAI Global, BSI, DNV GL, Lloyd's Register and Bureau Veritas Australia and New Zealand. To get a fast free quote call us today on 1300 789 132