ISO 9001:2015—An Introduction

ISO 9001 is an internationally recognised quality management system (QMS) standard. It comprises fundamental quality assurance practices that can be applied by any business. In the past ISO9001 has been hugely successful within the manufacturing sector, however, the latest iteration (version 5) has seen the standard heavily revised to appeal to businesses in all sectors.

Without a QMS, businesses have little chance of sustaining any improvements or innovations they might realise. ISO 9001:2015 helps organisations standardise operational functions from input, through to output whether a good or service is being delivered. With the inclusion of risk based thinking, it takes into consideration exogenous and isolated events that many businesses would not usually plan for.

The ISO 9001 standard leaves a great deal of discretion to the business in terms of how it will design its processes and procedures. This enables businesses to customize it to ensure individual success, instead of just blindly following a rigid set of rules.

If you are looking for better overall performance in your business, ISO 9001 is the key. Contact ISOsafe today at enquiries@isosafe.com.au to unlock your business’ true potential.

The training and compliance paradigm

Well-trained staff and qualified professionals are essential in making sure the business is safe. Companies that provide health and safety information and training, not only meet their legal responsibilities, but also ensure staff know how to work safely and without risks to themselves or others.

Effective training will contribute towards making your employees competent in health and safety and it can help businesses avoid the distress and costs that accidents and ill-health can cause.

Training can be on the job, online or in a classroom setting. In-company training can be useful as the course can be designed to fit the organisations exact needs.

ISOsafe’s fully tailored training solutions will consider your organisations health and safety documentation, general operational policies and procedures, site specific needs, and include organisational branding.

Our training solutions are pragmatic, focusing on environments and situations that the learners are familiar with, thereby making the training more engaging. An example of this is our sought-after Risk Assessment in Practice training. By using the organisations scenarios for hazard identification and risk assessment, it makes the learning readily applicable to learners.

Many clients have found our training to be particularly effective in ensuring company processes are adhered to, resulting in operational efficiencies and greater customer satisfaction.

To learn more about our training solutions, contact us today.

Why quality management is essential for your small business

With ever-increasing demands for small and micro-businesses to deliver on quality, price and service, the most effective way to enhance the confidence of your customers is through a structured certificated Quality Management System (QMS). For small businesses, this is not as daunting as it might appear, as it should always be based on how your business systems currently operate.

You can manage quality, whatever the size of your business, with a standard that’s recognised the world over. With ISO 9001 Quality Management you can:

•   save money

•   increase profit

•   win more business

•   satisfy more customers

The ISO 9001 Quality Management Standard is the foundation for:

•   A real opportunity for increasing business, and thereby profitability, by being able to pursue contracts with those customers for whom certification is a contractual requirement.

•   Providing you with the opportunity to gain a clearer understanding of your business through the information that the QMS gives you. A QMS will facilitate customer focus, enhanced risk management, increasing efficiency, productivity, cost savings, and reducing and overcoming product or service problems.

•   Developing a system which provides the building blocks a small or micro business needs to progress in that it enhances the recognition of your team members through involving them in considerations, development and implementation. This in turn significantly improves communication and understanding together with a faster response in resolving any issues that arise. All of this is achieved through your confidence that the system provides reliable, recorded information and data to base potential improvements on.

Adopting a QMS should be seen as a business development opportunity, regardless of your business size