Proof ISO 9001 gears your business for rapid growth

When contracting to large businesses or the public sector (government) ISO 9001 acts as a prequalification tool. It lets others know your business has its affairs in order. This is particularly the case for Aussie businesses exporting to the world.

A recent client satisfaction survey conducted by ISOsafe highlighted the benefits of achieving certification to ISO 9001. Here is a summary of the results.

•    The respondents from the survey are most likely to be small or medium enterprises (SME). However, the industries covered are wide and varied; the construction, oil and gas, retail, and technology sectors are just a handful of many found within the survey’s sample.

•    We found that 38 percent of respondents said that they had won business (everyone loves getting more clients/customers right?) as a result of certification

•    The survey also showed that 76 percent of ISOsafe clients found that ISO 9001 certification had helped them to be more competitive. Breaking down that figure, 22 percent of respondents said that ISO 9001 certification allowed them to bid for more contracts, 31 percent said they had won contracts, 20 percent said they had raised their profile, and 3 percent said they now have an advantage over their competitors.

•    Of course, fundamentally ISO 9001 is aimed at providing a framework for organisations to help bring greater consistency and traceability to what they do. This wasn’t lost, with 55 percent of respondents saying that implementation had led to internal improvement.

Anecdotally, our survey has shown that clients tend to fit in one of two camps: those looking for business improvement and those looking to win new business. From an industry perspective, the fear is that if the latter reason continues to dominate, ISO 9001 will be viewed as a tick-box exercise rather than a business improvement tool.

In Australia, ISO 9001 acts as a pre-qualification tool. The idea is that it saves companies both time and money in avoiding having to audit every supplier. Certification provides a level of assurance that rigorous checks have already been done by an unbiased external body governed by JAS-ANZ. The trouble is, meeting the requirements of the standard and truly living it are two very different things.

Looking for Civil Construction Management Code/CCF IMS? Find More Information Here.

Sydney car auction company fined more than $250,000 after death of forklift operator

A Sydney car auction company has been fined more than a quarter of a million dollars after a forklift operator was killed while unloading a truck at Milperra, NSW in 2013.
A 36 year old forklift operator and a 19 year old labourer were moving a cabinet from a truck onto a forklift at the company’s motor vehicle storage and auction site, when they both lost control of the load. The incident resulted in the death of the forklift operator and the labourer was left with fractured ribs and an injured knee.
SafeWork NSW charged the company with a breach of the Work Health and Safety Act 2011 for failing to ensure the health and safety of workers.
The company were found guilty by the District Court in June this year and fined $255,000.
Executive Director of SafeWork NSW, Peter Dunphy said the incident highlighted the risks of working with forklifts and need to provide effective supervision and support to young workers.
“Forklifts continue to be a major factor in workplace deaths and injuries,” Mr Dunphy said.
“Between July 2012 and July 2014, 1,360 workers were injured in forklift incidents, including five fatalities.
“The social and economic impact is also significant, including a cost of $15.8 million to the NSW workers compensation scheme.
“Young workers make up approximately 12 per cent of all employment injuries and occupational diseases across the State, and are more vulnerable to workplace safety risks because of their inexperience or reluctance to speak up about safety concerns.
“Our investigation found that a lack of safety systems, instruction and supervision were major contributors to this incident.
“The company failed to train and instruct the workers how to safely remove the cabinet from the truck and did not tell them which forklift could safely carry the cabinet."
“This resulted in the workers selecting the wrong sized forklift with tragic results.”
“This incident highlights the need for employers to have appropriate systems in place to ensure that all workers, particularly young workers, receive sufficient training and support to work safely.”
Failure to manage health and safety can result in serious incidents. So, as well as putting staff wellbeing at risk, businesses can be left exposed to substantial financial penalties, criminal and civil prosecution and loss of reputation.
Don’t risk noncompliance. ISOsafe’s services will protect your business. We will prepare safe systems of work, safety instructions and all other documentation you require. Call us now 1300 789 132 or email us at enquiries@isosafe.com.au, to learn more about our services for businesses and their owners.

Nearly a million dollars in safety fines after bricklayer almost killed

A Granville bricklaying company and its director have been fined nearly three quarters of a million dollars after a worker almost died from electric shock on a Hammondville construction site in 2012.
The worker had been installing vertical metal bars into brickwork at a residential and commercial construction when he made contact with overhead power lines, suffering electrical burns to his hands, arms and torso. After being pronounced dead at the scene, he was revived by the Director.
SafeWork NSW charged the bricklaying company and its director for failing to comply with the Work Health and Safety Act 2011 (NSW). The judge found that the Director of the company failed to exercise due diligence by not checking that the scaffold was a safe distance from power lines and verifying that a risk assessment had been conducted.
Two other companies, at the same site, were fined $500,000 in 2014 and $75,000 in 2015 respectively, over the incident.
Executive Director of SafeWork NSW, Peter Dunphy said the incident could have been prevented if the business had a few simple safe work systems in place.
“There was a clear risk that the bricklayer could receive a potentially deadly electric shock if they came into contract with the power lines while working from the scaffolding,” Mr Dunphy said.
“The Director should have verified that a safety assessment had been conducted, ensured the scaffolding was a safe distance from power lines and advised the bricklayer of the risk.
“Unfortunately, this did not occur and the bricklayer almost died in an incident that was completely preventable.
“Fines from this incident now total almost three quarters of a million dollars, serving as a strong deterrent to those in the construction industry thinking about ignoring safety laws.”
Failure to manage health and safety can result in serious incidents. So, as well as putting staff wellbeing at risk, businesses can be left exposed to substantial financial penalties, criminal and civil prosecution and loss of reputation.
Don’t risk noncompliance. ISOsafe’s services will protect your business. We will prepare safe systems of work, safety instructions and all other documentation you require. Call us now 1300 789 132 or email us at enquiries@isosafe.com.au, to learn more about our services for businesses and their owners.

Company fined $450,000 after young worker dies in forklift rollover

A farming company has been prosecuted and fined $450,000, on one charge of breaching the OH&S Act (2004). The incident which took place on 15 November 2014, resulted in the death of a 15-year-old boy, after the forklift he was operating rolled and crushed him.
The farming company would typically engage a labour hire contractor to supply workers for general farming activities, however, on this occasion the owner of the labour hire company brought his 15-year-old son and his son’s two friends, aged 16 and 17.
The court heard that the young workers were not provided with any safety instructions in relation to the site or the work. 
The forklift was used by both the farm owner and labour hire owner to move full bins of picked snow peas onto a transport truck. Each held appropriate forklift licences.
The court also heard that there had been no prior hazard identification or risk assessment for operation of the forklift.
An eyewitness testimony confirmed the labour hire owner's son was operating the forklift in an unsafe manner, moments before the forklift tipped on him.
WorkSafe Executive Director of Health and Safety, Marnie Williams, said "the absence of safe systems of work, safety instructions and supervision contributed to the tragic incident".
“Three teenagers, two of which had no prior farm work experience, were left to work on a commercial farm totally unsupervised. As a result, one died and two were witness to a tragic workplace incident,” Ms Williams said.
“The forklift was accessible to anyone, and leaving the keys in the ignition was an invitation to disaster. The lack of instruction and training meant there was little to no understanding of the risks involved with driving a forklift.
“Because of their lack of experience, young people are particularly vulnerable at work. They must always be supervised and safety should never been left to chance.”
Failure to manage health and safety can result in serious incidents. So, as well as putting staff wellbeing at risk, businesses can be left exposed to substantial financial penalties, criminal and civil prosecution and loss of reputation.
Don’t risk noncompliance. ISOsafe’s services will protect your business. We will prepare safe systems of work, safety instructions and all other documentation you require. Call us now 1300 789 132 to learn more about our services for businesses and their owners

Principal contractor convicted and fined after concrete pumping truck tips over

Earlier this month a construction company was convicted and fined $50,000 on one charge of breaching the OH&S Act (2004). Further, the company was ordered to pay $20,000 in court costs.
The company had failed to ensure a safe workplace resulting in a concrete truck tipping over and crashing into nearby scaffolding carrying a worker, on April 5, 2012. The worker suffered a fractured spine, crushed right hand, broken right ankle and foot. He also required skin grafting.
WorkSafe Executive Director of Health and Safety, Marnie Williams, said the company had failed to visually identify or barricade the location of the ventilation shaft at the construction site.
“Covering a shaft with a thin layer of concrete, presumably to prevent people from falling into it, created a new hazard because it actually looked like part of a capping beam,” Ms Williams said.
“There was an obvious risk of serious injury or death. The company failed to ensure that the workplace was safe by not clearly identifying this to workers at the site.”
Ms Williams said construction site safety was a priority for WorkSafe.
“Construction is a high-risk industry and employers must do everything they can to ensure construction sites are managed with the health and safety of all employees in mind,” she said.
“We are planning to conduct more than 13,000 site inspections across the state this year and we will continue to drive home to employers that the safety of every worker must be their number one priority.”
With regulatory bodies on the lookout, can you afford to get caught? 
Don’t risk noncompliance. ISOsafe’s services will protect your business from costly reputational damage. We will conduct workplace safety assessments, prepare site safety management plans and provide training to your workers ensuring compliance and peace of mind. Call us now 1300 789 132 to learn more about our services for businesses and their owners