Posts tagged #customer feedback

Nearly a million dollars in safety fines after bricklayer almost killed

A Granville bricklaying company and its director have been fined nearly three quarters of a million dollars after a worker almost died from electric shock on a Hammondville construction site in 2012.
The worker had been installing vertical metal bars into brickwork at a residential and commercial construction when he made contact with overhead power lines, suffering electrical burns to his hands, arms and torso. After being pronounced dead at the scene, he was revived by the Director.
SafeWork NSW charged the bricklaying company and its director for failing to comply with the Work Health and Safety Act 2011 (NSW). The judge found that the Director of the company failed to exercise due diligence by not checking that the scaffold was a safe distance from power lines and verifying that a risk assessment had been conducted.
Two other companies, at the same site, were fined $500,000 in 2014 and $75,000 in 2015 respectively, over the incident.
Executive Director of SafeWork NSW, Peter Dunphy said the incident could have been prevented if the business had a few simple safe work systems in place.
“There was a clear risk that the bricklayer could receive a potentially deadly electric shock if they came into contract with the power lines while working from the scaffolding,” Mr Dunphy said.
“The Director should have verified that a safety assessment had been conducted, ensured the scaffolding was a safe distance from power lines and advised the bricklayer of the risk.
“Unfortunately, this did not occur and the bricklayer almost died in an incident that was completely preventable.
“Fines from this incident now total almost three quarters of a million dollars, serving as a strong deterrent to those in the construction industry thinking about ignoring safety laws.”
Failure to manage health and safety can result in serious incidents. So, as well as putting staff wellbeing at risk, businesses can be left exposed to substantial financial penalties, criminal and civil prosecution and loss of reputation.
Don’t risk noncompliance. ISOsafe’s services will protect your business. We will prepare safe systems of work, safety instructions and all other documentation you require. Call us now 1300 789 132 or email us at enquiries@isosafe.com.au, to learn more about our services for businesses and their owners.

Posted on June 12, 2016 by ISOsafe Team and tagged ohs OHSAS18001 occupational hazard safety sparkie safety health labour brickie safety bricky bricklayer safety quality management system qa QMS qc quality control quality assurance electrical safety electrician safety whs tradie Workplace health and safety (WHS) Workers Compensation workplace training WHS whsas WHSMS WH&S WHS Management System Heavy equipment operator ASNZS4804 ASNZS4801 blast ohs sparks electrical safety construction contractor safety construct COR chain of responsibility rms roads and maritime services SafeWork safework safe swms workplace induction work at height work platform Workcover working at heights Work Workplace training workcover SWMS JSA Risk Assessment safe work method Safe Work Australia worksafe worksafe VIC safework NSW management system nhvr NOHSC build builder evacuation diagram construction safety construction Contractor Management excavate extinguisher explosion at work nzs4801 Hazard Analysis and Critical Control Points hazard Hazards hazop asbestos safety Culture safety induction demolition safety fire awareness fire safety google governance ergonomic assessments ERM health risks Health & Safety heavy vehicle operator safety hvnl H&S jsa job safety analysis Injury Management project manager skip bin risk assessment Risk Management Risks risk Work Workplace training workcover workers compensation injury labour hire workers ladder safety Landscaper labour hire safety Laborer labor hire safe platform ladder ladder ladder training ladder safety training public safety Plasterer plumber safety employee enagagement employee safe employee safety young employee safety young worker pneumatic tools hand tools blasting smaller heavy equipmentx office safety OH&S OHS ohsas OHSMS ISO 14001:2015 Integrated Management System incident iso4804 iso ISO45001 ISO iso4801 iso 9001:28015 ISO14001 ISO9001 ISO 14001 IMS customer feedback yellow card truck safety tradie safety electrical clearance overhead powerline safety bricklayer safety checklist brickie OHS policy bricklayer WHS policy.

Principal contractor convicted and fined after concrete pumping truck tips over

Earlier this month a construction company was convicted and fined $50,000 on one charge of breaching the OH&S Act (2004). Further, the company was ordered to pay $20,000 in court costs.
The company had failed to ensure a safe workplace resulting in a concrete truck tipping over and crashing into nearby scaffolding carrying a worker, on April 5, 2012. The worker suffered a fractured spine, crushed right hand, broken right ankle and foot. He also required skin grafting.
WorkSafe Executive Director of Health and Safety, Marnie Williams, said the company had failed to visually identify or barricade the location of the ventilation shaft at the construction site.
“Covering a shaft with a thin layer of concrete, presumably to prevent people from falling into it, created a new hazard because it actually looked like part of a capping beam,” Ms Williams said.
“There was an obvious risk of serious injury or death. The company failed to ensure that the workplace was safe by not clearly identifying this to workers at the site.”
Ms Williams said construction site safety was a priority for WorkSafe.
“Construction is a high-risk industry and employers must do everything they can to ensure construction sites are managed with the health and safety of all employees in mind,” she said.
“We are planning to conduct more than 13,000 site inspections across the state this year and we will continue to drive home to employers that the safety of every worker must be their number one priority.”
With regulatory bodies on the lookout, can you afford to get caught? 
Don’t risk noncompliance. ISOsafe’s services will protect your business from costly reputational damage. We will conduct workplace safety assessments, prepare site safety management plans and provide training to your workers ensuring compliance and peace of mind. Call us now 1300 789 132 to learn more about our services for businesses and their owners

Posted on May 22, 2016 by ISOsafe Team and tagged hvnl NHVR NHVL heavy vehicle national law national heavy vehicle regulator nhvr iso4801 iso4804 ohsas OHSAS18001 whsas Workplace health and safety (WHS) WHS Work Workplace training workcover workers compensation injury work at height WH&S WHSMS WHS Management System SafeWork work platform wellbeing workplace training ASNZS4804 nzs4801 ASNZS4801 management system National Health and Safety Commission best practices build builder safety sick days Safe Work Australia Workers Compensation Work Workplace training workcover SWMS JSA Risk Assessment Workcover working at heights safe work method QMS ewp swms swp RFP risk risk assessment Risk Management Risks OH&S OEPA o&hs occupational hazard OHSMS OHS tradie sparkie safework Injury Management Integrated Management System incident volunteer safety business continuity UV Radiation customer feedback exercise physiology hazop Hazards Hazard Analysis and Critical Control Points hazard COR chain of responsibility rms roads and maritime services cor chain of responsibility CoR heavy vehicle operator safety height Heavy equipment operator customer management public safety public health ISO45001 iso 9001:28015 ISO 14001:2015 ISO 14001 ISO9001 ISO14001 ISO iso IMS ohs whs tradie tradie safety carpenter safety electrician safety plumber safety welder safety brickie safety bricklayer safety corporate safety construction safety Sun Safety.

Why quality management is essential for your small business

With ever-increasing demands for small and micro-businesses to deliver on quality, price and service, the most effective way to enhance the confidence of your customers is through a structured certificated Quality Management System (QMS). For small businesses, this is not as daunting as it might appear, as it should always be based on how your business systems currently operate.

You can manage quality, whatever the size of your business, with a standard that’s recognised the world over. With ISO 9001 Quality Management you can:

•   save money

•   increase profit

•   win more business

•   satisfy more customers

The ISO 9001 Quality Management Standard is the foundation for:

•   A real opportunity for increasing business, and thereby profitability, by being able to pursue contracts with those customers for whom certification is a contractual requirement.

•   Providing you with the opportunity to gain a clearer understanding of your business through the information that the QMS gives you. A QMS will facilitate customer focus, enhanced risk management, increasing efficiency, productivity, cost savings, and reducing and overcoming product or service problems.

•   Developing a system which provides the building blocks a small or micro business needs to progress in that it enhances the recognition of your team members through involving them in considerations, development and implementation. This in turn significantly improves communication and understanding together with a faster response in resolving any issues that arise. All of this is achieved through your confidence that the system provides reliable, recorded information and data to base potential improvements on.

Adopting a QMS should be seen as a business development opportunity, regardless of your business size

Posted on April 3, 2016 by ISOsafe Team and tagged QMS 9001 ISO9001 IMS ISO iso Integrated Management System iso 9001:28015 quality quality managementx Risk Management management system quality management system customer management customer feedback quality control quality assurance qa qc best practices ccf ims qms quality policy quality policy manual quality procedure manual quality standards quality assurance certificate quality control certificate ITP inspection form ITP form ITP 9001 Quality Assurance Form QA checklist QA inspector QA stamp 9001 quality assurance SAI Global Global Mark DNV BSI BSI Certificate SAI Global certificate DNV Certificate ISO Certification ISO Marks iso consultant intertek intertek certification.