ISO 9001 Certification: Quality Management Systems (QMS)

ISOsafe’s ISO 9001 Quality Management Systems (QMS) are among the most widely used and trusted by Businesses in Australia.

Hundreds of businesses rely on ISOsafe to boost their company profile and build Customer Confidence, thereby achieving growth through winning Expression of Interests (EOI) and Request For Quotes (RFQ).

ISOsafe’s ISO 9001 Services

·       ISO 9001 QMS Training – learn about the Requirements of ISO 9001

·       ISO 9001 QMS Gap Analysis

·       ISO 9001 QMS System Development and Implementation

·       ISO 9001 QMS Audit and Certification

ISOsafe have a solid reputation for providing ISO9001 Certification to a range of businesses Australia wide – our 100% success rate is the result of our unique and unparalleled approach.

ISO 9001 Certification: Quality Management Systems (QMS)

We’ve helped businesses from every industry – from small Building and Construction businesses, through to Engineering and Aviation Companies with employees worldwide. ISOsafe have proudly helped clients from 140 different industries over the years with ISO 9001 - QMS Certification.

ISO 9001 QMS Standards improve business the following ways:

·       Build Customer Confidence

·       Help you to Establish, Monitor and Improve Business Processes

·       Stand head and shoulders above Competitors

·       Achieve and Maintain Compliance with Legal Requirements – achieve Cost Savings by avoiding costly penalties and incidents

Why work with ISOsafe?

·       We go the extra mile to ensure everything is just as it should be

·       Our Clients are among the fastest growing businesses in Australia – join the winning team

·       Flexible approach – onsite or remote delivery of your QMS reducing business downtime.

ISOsafe Specailise in a range of ISO Standards: ISO 9001, ISO 45001, ISO 14001, AS/NZS 4801, ISO 27001, ISO 27701, ISO 22000, ISO 13485, AS/NZS 5377 and many more.

Start your Quality Management journey today - Call ISOsafe on 1300 789 132.

Looking for ISO 9001 certificate to win a new tender or contract? Find everything you need here

We have all the answers when it comes to ISO 9001 accreditation. Call us 1300 789 132.

ISOsafe understand ISO9001 Quality Management Systems certification is time consuming and sometimes confusing. This is where we can help you.

We will prepare and train your staff ensuring ISO 9001 compliance. We take the worry out of the quality process leaving you to focus on what you do best – running your business.

Why do evaluation tenders and pre-qualification questionnaires ask for ISO 9001? 

Having ISO 9001 compliant suppliers assures your customers that your business will produce good quality products and services, consistently.

And what does it mean for your business?

Your business will have established processes for everything that it does; meaning less errors and issues. By being a reliable and robust business you will gain the confidence of your customers.

How does it work?

✓ Our specialists will collect all the necessary information for preparation of your ISO 9001 system.
✓ We will complete internal audits of your Quality Management System (QMS) and provide ongoing support every step of the way until your business is certified to the globally recognised ISO 9001.

Call the ISO 9001, ISO 14001 and AS 4801 experts today on 1300 789 132 to get immediate support for your QMS certification.
 

Click here for more information about ISO 9001 – link to International Organization for Standardization.

ISO 9001 QMS Certification Worldwide ISO Survey 2015

The International Organization for Standardization (ISO) has released the 2015 results of the ISO Survey, showing the number of certifications to ISO management systems worldwide. The ISO Survey of certifications is an annual survey of the number of valid certificates to ISO management system standards worldwide.

The results of the ISO Survey (2015) considered ISO 9001 QMS Certifications only. The survey revealed:

The number of ISO 9001 certificates issued in 2014 were 1,036,321. In 2015 we saw a total of 1,033,936 certificates issued. This 0.2% change is historically seen after a standard has been revised. It is worthwhile mentioning all certificates in 2014 were issued to the ISO 9001:2008 specification.

Of the 1,033,936 certificates issued in 2015, 1,029,746 were to the ISO 9001:2008 standard. The remaining 4,190 Certifications were to ISO 9001:2015 standard. This is a very strong rate for transition; the uptake by businesses, globally has generated lots of excitement.

TOP 10 COUNTRIES
The top 10 countries (with number of certified organizations) for ISO 9001 certifications in 2015 are:
China -- 292,559
Italy -- 132,870
Germany -- 52,995
Japan -- 47,101
U.K. -- 40,161
India -- 36,305
U.S.A. -- 33,103
Spain -- 32,730
France -- 27,844
Romania -- 20,524

If you are looking to get ISO 9001 for your business contact us today for a fast free quote on: 
1300 789 132 or email us at: enquiries@isosafe.com.au

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Transition to ISO 9001:2015 - What to expect

Preparation is key when it comes to avoiding non-conformances. So we’ve collated the top three questions auditors ask during ISO 9001 transition audits, as well as, some suggestions on how your quality management system could address each of these questions.

1. How have you determined the external and internal issues that are relevant to your business and its strategic direction? (Understanding the organization and its context – clause 4.1)
Big businesses will typically have a strategic business plan. It is important to refer the auditor to the sections of your plan that cover the external forces, internal strengths and weaknesses.
On the other hand, small businesses should refer to their Vision and Mission statements to demonstrate where the business is heading – its strategic direction. Further, a SWOT analysis is a simple and effective tool used to identify the external and internal issues. “SWOT” stands for Strengths, Weakness, Opportunities, and Threats. With Strengths and Weakness being internal issues and Opportunities and Threats being external issues. 
Useful tip: ISO 9001:2015 does not require any of this to be documented the term it uses is “determined”, however, we’ve found that many auditors want written evidence. Remember, we are here to help with SWOT analysis and all other ISO 9001 transition requirements – get in touch today.

2. How have you determined the quality risks and opportunities that need to be addressed? (Actions to address risks and opportunities – clause 6.1)
Many big businesses already have a risk manager or risk department, and it is quite common for them to be fixated on the big picture risks to the business. Further, they may not be concerned with the opportunities for the business – where it could be growing. And because quality is about the customer, some of these risks and opportunities will need to be related to the customer. The quality management system should include all identified risks and opportunities, so any actions and quality objectives should be aligned. 
For small businesses we recommend the use of a risk register. If your business has a safety system, you almost certainly will have one. If you don’t have one – create one (or leave it to ISOsafe). Your risk register should identify quality risks and opportunities, this involves looking at your business through the eyes of your customer - what you would not like if you were a customer (risk), and what would you like the business to be doing if you were a customer (opportunity). Once you have a list of customer risks and opportunities, identify how you can reduce the negative risks and build on the opportunities.
Useful tip: ISO 9001:2015 requires documented information as evidence of management reviews and these reviews should include the effectiveness of actions taken to address risks and opportunities.

3. How have you determined the inputs required and outputs expected from your quality management system processes? (Quality management system and its processes – clause 4.4.1)
Any organization that is certified to ISO 9001:2008 should have the interaction of processes already described in their quality manual. ISO 9001:2015 requires more detail on process interaction, calling for the identification of all inputs and outputs relating to each process. 

Large businesses, managing a number of different projects should have process maps in place. This could be an arduous task identifying the inputs and outputs of each of these individual processes. Warning: Auditors could have a field day here! Simplify and streamline your processes to make identifying inputs and outputs easier. 

Small businesses will also need to draw up a process map. However, ISO 9001:2015 does not require a quality manual. This is a good thing. Many small business can meet the requirements without bulky, and impractical manuals.

Useful tip: There is a lot of talk about the process approach in this version of ISO 9001:2015 however, it was very clearly spelled out as a requirement in ISO 9001:2000 so it’s been around for at least 15 years. If your consultant, quality person or auditor doesn’t know this – get a new one!

Why quality management is essential for your small business

With ever-increasing demands for small and micro-businesses to deliver on quality, price and service, the most effective way to enhance the confidence of your customers is through a structured certificated Quality Management System (QMS). For small businesses, this is not as daunting as it might appear, as it should always be based on how your business systems currently operate.

You can manage quality, whatever the size of your business, with a standard that’s recognised the world over. With ISO 9001 Quality Management you can:

•   save money

•   increase profit

•   win more business

•   satisfy more customers

The ISO 9001 Quality Management Standard is the foundation for:

•   A real opportunity for increasing business, and thereby profitability, by being able to pursue contracts with those customers for whom certification is a contractual requirement.

•   Providing you with the opportunity to gain a clearer understanding of your business through the information that the QMS gives you. A QMS will facilitate customer focus, enhanced risk management, increasing efficiency, productivity, cost savings, and reducing and overcoming product or service problems.

•   Developing a system which provides the building blocks a small or micro business needs to progress in that it enhances the recognition of your team members through involving them in considerations, development and implementation. This in turn significantly improves communication and understanding together with a faster response in resolving any issues that arise. All of this is achieved through your confidence that the system provides reliable, recorded information and data to base potential improvements on.

Adopting a QMS should be seen as a business development opportunity, regardless of your business size